Return Policy

If, after using any of Ten Pine^TM Natural Exfoliating Gel, Ten Pine^TM Natural Hand Salve, or Ten Pine^TM Natural Foot Deodorant as suggested, you are not completely satisfied, we are ready to offer a full refund of the purchased price.

To start a return, you can contact us at return at-sign tenpinellc.com. If your return is accepted, just return the unused portion with your name, valid USA address and a copy of your receipt to Ten Pine, LLC., 8949 Lombard Place APT 412, San Diego, CA 92122 for a full refund of the purchased price.

You can always contact us for any return question at return at-sign tenpinellc.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.